Boarding Process

It's helpful to know what to do next.

Updated over a week ago

Account Creation

Creating an account requires an active phone number and email for 2FA (Two-Factor Authentication) account creation. This will be initiated through the Wallester Business website.

Sign-Up: Initiate the process by providing a company business name, verify your account through the 2FA process using the provided phone number and email.

What information is required to complete the application process?

After a successful account creation, you'll be redirected to the portal itself.

Boarding Process:

We’ll need information about you and your business to complete your application:

  • Incorporation details

  • A brief description of what your business does and where

  • Your approximate card usage and turnover

  • Operating address confirmation

Required documents needed to open an account:

  • Corporate document extract from the business register.

  • KYC (Know Your Customer) for shareholders and directors.

Approval Process: Once all steps are fulfilled, your application will be reviewed by our KYB (Know Your Business) department within 48 hours, but the duration may vary based on individual cases and verification requirements. We may ask you to confirm a few details about your business and, in some circumstances, to provide us with some additional documents.


Communication

If you need any clarification, raise a support request and our agents will guide you through this process.

Please be aware, that we will contact you by the email provided while the account creation. In case, if you prefer a different way of the communication — contact us at earliest.


Who can apply?

Wallester holds a financial licence from the Estonian authorities, which enables us to offer a range of services to businesses worldwide.

Our services are accessible to businesses from the European Economic Area, as well as the United Kingdom and Switzerland. However, we extend our services to companies from other countries as well. In such cases, we carry out a thorough due diligence process and conduct a comprehensive business case review before onboarding the company. This is to ensure that we meet our high standards for risk management and compliance, and to safeguard the interests of our clients.

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