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Custom product nickname

Easier product management with nicknames

Updated over 2 weeks ago

What is it?

The Product Nickname feature allows you to give custom names to your products in the Wallester Business Portal. This makes it easier to recognize and manage your accounts, especially if you have several products in use.


How it works

  • Admin users can set or edit a nickname for each product directly in the Client Portal

  • The nickname will appear in the product list, product switcher, balance widget, profile dropdown, and when creating a new product

  • If no nickname is set, the system will display the default company name

  • In the Mobile App, nicknames are also visible in the product selector and profile view, but they can only be edited in the Client Portal


Why it’s useful

  • Quickly identify the right product when switching or managing multiple accounts

  • Avoid confusion if several products share the same default name

  • Stay organized with names that make sense for your business

  • When contacting Support, it’s easier to explain which product your question is about, since our team also sees your custom nicknames in the system


Good to know

  • Product nicknames can be updated anytime

  • Maximum length is 100 characters

  • If a nickname is removed, the default client name will be shown again

  • Nicknames are for easier navigation and won’t appear in official documents or statements

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